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Gift Card problem

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  • #425400

    idoamrani
    Participant

    There is no display of images after selection
    the text that the customer types, does not appear
    direction of right to left
    selection of the price appears as a zero value in the shopping basket.

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    #425722

    Hello,

    This issue is related to the 3rd party plugin, not the theme issue. Please ask the plugin author support to check this issue and solve it on the site or make it compatible with the theme.

    Also, Please check how it works with the default WordPress theme or Store Front theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    Best Regards

    #430492

    idoamrani
    Participant

    Greetings,
    We performed a test against the default theme, and everything was fine. That’s why the YITH company, from whom we purchased the plugin, transferred the problem to the template builder.

    I would be happy to help on this matter.

    #430645

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you the possible solution to your issue.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)