glitch after adding WPML

This topic has 7 replies, 2 voices, and was last updated 9 months, 4 weeks ago by Hung Pham.

Viewing 8 posts - 1 through 8 (of 8 total)

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February 16, 2024 at 4:35 pm #540805

shyshlovkyrylo
Participant

My website https://monturu.com/
Following your instructions, I paid and activated WPML
Here is an example of a translated page
https://monturu.com/de/
The layout has changed and the structure differs from the main site; some of the photos do not load on the main page. The Instagram plugin is doubled. Overall I definitely need some support.

February 17, 2024 at 6:25 pm #541030

Hung Pham
Keymaster

Hi shyshlovkyrylo,

Thanks for reaching to us and take our apologies for the long delay in answering.

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

February 18, 2024 at 1:13 pm #541143

shyshlovkyrylo
Participant

Hello. Thank you Hung Pham i send it on Extra information (visible to moderators only)

February 19, 2024 at 8:03 am #541238

Hung Pham
Keymaster

Hi shyshlovkyrylo,

Thanks for your patience.

1. Layout

In the DE language, navigate to Theme Settings > General > Layout and select No sidebar layout https://prnt.sc/tzHMxRMs5LGB

2. Product categories thumbnail

Please see WPML author’s replies for this issue https://wpml.org/forums/topic/produc-category-thumbnail-do-not-sync/#post-14080961

3. Instagram

I don’t see the duplicate of Instagram widget, please clear cache and double check https://prnt.sc/DEf83AVpmBe8

Regards,

February 20, 2024 at 7:37 pm #541945

shyshlovkyrylo
Participant

Thank you for your answer. I fix all what you say
But now i has trouble with
monturu.com.wo-me.com/wp-admin/admin-ajax.php
They drop down server ))
I try to fix it by installation “heartbeat control” but nothings changed

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February 21, 2024 at 5:40 am #542003

Hung Pham
Keymaster

Hi shyshlovkyrylo,

Could you, please, double check? I didn’t face this issue on my end.

Let me know how it goes.

Regards,

February 22, 2024 at 8:48 pm #542980

shyshlovkyrylo
Participant

Thanks for help. It was glitch from another plugin

February 23, 2024 at 7:02 am #543032

Hung Pham
Keymaster

Hi shyshlovkyrylo,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,
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