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google authenticator

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #532503

    andreisimongig
    Participant

    I followed all the steps in documentation, i have api keys inserted and https://vitastore.ro/contul-meu/google/oauth2callback set, but when i try to login with google i get redirected to 502 bad gateway error page.

    #532521

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #532530

    andreisimongig
    Participant

    Sorry but i cannot disable the plugins as we are a live website. Maybe you will find out the problems with plugins on or you can temporary disable some plugins when you are logged. Thank you

    #532538

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #532544

    andreisimongig
    Participant

    Can you please just log with the credentials and look at the settings? Maybe I did something wrong and there is a quick fix. Thank you

    #532548

    Artem Temos
    Keymaster

    As we can see from the error, your server can’t handle this request. You need to consult with your hosting provider and ask them to check the error logs and provide more information on the issue. It is not a configuration problem.

Viewing 6 posts - 1 through 6 (of 6 total)