google map: This page can't load Google Maps correctly.

Hello,

Please can you help to check what is the problem? the google map unable to load correctly, says:” This page can’t load Google Maps correctly.”
Thanks

maybe happened when update theme today.

Hello,

No, This does not have any link with the Theme update, but this is your Google MAP API key issue, Please see the screenshot under Private Content Area and also check your site console you will finds the error and you can read more and all about it here: https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

So please try to contact Google MAP support for this API key issue.

Best Regards.

Hi,

Finally i am stuck in this prolem, i’ve asked google support and then tell me as folloing, hope you could help, thank you!

—————-
Hello Byron,

> I have inspected your website and this is the script loading your map:
> <script type=”text/javascript” src=”
> https://maps.google.com/maps/api/js?libraries=geometry&v=3.41&key&ver=5.5&#8243;
> id=”google.map.api-js”></script>
>
> As you can see it has no API key, this is why it’s returning errors. You
> need to add your API key to the script loading your maps.
> You can find it in your credentials page:
>
> https://console.cloud.google.com/apis/credentials?project=darevie-store-map-api-key
>
> Please let me know if this helped to solve your issue and if you have any
> more questions. I’m happy to help.
> Best Regards,
> Ana
> Google Maps Platform (EMEA)
————————-
Hello Byron,

….. It seems your plugin is not passing the API key to the script loading your map.
If you go to your website and click ctrl+shift+j you will see the error messages in the console, saying you are using this API without an API key, that’s where I took the script from.

I can see you are using WordPress, please note that our scope of support is limited to the Maps Platform APIs. Make sure you update your plugins, I can recommend you to disable it and re-enable it again, to see if that works as some kind of reset. If not, you should contact support for that plugin/theme.
Let me know if that worked or if I can be of further help.
Best Regards,
Ana
Google Maps Platform (EMEA)

ref:_00Df423Flu._5004MeBdB4:ref

by the way, i’ve just updated to new version of wp brakery page builder

Hello,

Please make sure that you have added the Google Map API key under Theme Settings >> General.

Screenshot for Clarification: https://ibb.co/37kNcS3

Then clear cache and check back.

Best Regards.

Wow! excellent! I didn’t expect it to be so easy！It’s been fixed with your idea. Thank you!

Hello,

We are thrilled that you loved your experience with XTEMOS, We put customer experience and satisfaction as our priority, and your words reaffirms the hard work we put in every day.

So thanks for your kind words and we look forward to seeing you again.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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