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Google maps error

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • November 21, 2017 at 8:08 am #24823

    turkayd
    Participant

    Hi, I have problems with the google maps that wont show after I applied our API. Can you help on this please.

    November 21, 2017 at 8:59 am #24829

    Artem Temos
    Keymaster

    Hi,

    Seems that you didn’t insert your google map API key in Theme Settings -> General and it throws an error now https://gyazo.com/eb6ea90250ab521c54a1f8e298e9599b

    Regards

    November 21, 2017 at 1:15 pm #24848

    turkayd
    Participant

    Ok I did that but it still wont work.

    November 21, 2017 at 1:18 pm #24849

    Artem Temos
    Keymaster

    Could you please provide us your admin access so we can check it?

    November 21, 2017 at 2:19 pm #24857

    turkayd
    Participant

    The admin access is below

    November 21, 2017 at 2:44 pm #24861

    Artem Temos
    Keymaster

    Could you please try temporarily disable all additional plugins except those that required for our theme?

    November 21, 2017 at 6:33 pm #24885

    turkayd
    Participant

    I have disabled them now

    November 21, 2017 at 6:45 pm #24891

    Artem Temos
    Keymaster

    And one more thing please – update the theme to the latest version. If it will not help, provide us your FTP access also.

    Regards

    November 21, 2017 at 7:04 pm #24900

    turkayd
    Participant

    The theme should be updated to latest version I cant provide ftp access before tomorrow

    November 21, 2017 at 7:40 pm #24904

    Artem Temos
    Keymaster

    The latest version available on ThemeForest is 1.7.

    November 22, 2017 at 7:39 am #24948

    turkayd
    Participant

    How do I update from themeforest

    November 22, 2017 at 8:51 am #24952

    Artem Temos
    Keymaster

    You can download the latest version on ThemeForest -> Downloads. Here is a video tutorial that should help you https://www.youtube.com/watch?v=KX2bMOv6TLU&index=7&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval

    November 22, 2017 at 12:38 pm #24984

    turkayd
    Participant

    Ok that broke the site with error 500. Should we try to replace the theme using the database

    November 22, 2017 at 2:36 pm #24995

    Artem Temos
    Keymaster

    Try to deactivate our WoodMart core before the update. Then, reupload the theme folder and update WoodMart core plugin.

    November 24, 2017 at 12:18 pm #25258

    turkayd
    Participant

    That solved it thanks

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Viewing 15 posts - 1 through 15 (of 15 total)

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