Home Forums Basel – Premium Template Gravity Forms Product Add-On

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This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 5 days ago.

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  • #231191

    greatidea
    Customer

    Hello,

    I’m using WooCommerce Gravity Forms Product Add-Ons to add custom product options on the product page but clicking next button in the Gravity Forms opens the basked instead of going to the next page of the form. Is there any way I can make the form working with the Basel theme?

    Thank you!

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    #231246

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    #231370

    greatidea
    Customer

    Hi Elise, yes, I have done the following and concluded that the error pertains to your theme.

    #231413

    Hello,

    Please try to deactivate “AJAX Add to cart” in the Theme Settings > Product page.

    Best Regards

    #231698

    greatidea
    Customer

    Thanks! I manage to solve it using your suggestion.

    #231876

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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