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grid/list view does not work

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  • #412278

    hello.

    the grid/list view does not work.
    only grid or list view works.
    This was already happening before the last two updates.

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    #412329

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #412619

    hello.

    i couldn’t solve either problem. i made a stage of the site so you can deactivate what you need until you find the error. i deactivated everything and still the same problems. I also tried changing the parent theme and it didn’t work (I use a child theme).

    in private I leave the link to the stage with the credentials to access.
    ———————————————————————–
    And a new question : In the “list” view. How can I have control over the size of the photo to make the list more compact. I send you an example screenshot to better understand the question (I use an aspect ratio of 4:5).

    thank you very much

    Translated with http://www.DeepL.com/Translator (free version)

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    #413312

    Hello,

    Please enable the “Number of columns selector” as shown: https://prnt.sc/r3Q-HOTR0kKM in the Theme Settings > Product Archive > Product Grid.

    The image sizes can be changed with custom CSS.

    If you have any questions please feel free to contact us.

    Best Regards

    #413661

    Hi, I did what you indicated and it worked perfectly. Thank you very much.

    #413938

    You are welcome! We are here to help.

    Wish you a wonderful day!

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