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Grid swatch attribute to display over languages

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  • #468060

    lino.peverada
    Participant

    Hi XTemos support,
    I have a problem with product attribute appearance. For this category I have variable product with color variation https://pmf-system.ch/categorie-produit/table-unik/
    I followed instruction explained in this support page https://xtemos.com/docs-topic/variable-products-and-swatches/

    It works well in the main language, in our case French, but not over other languages. In translated languages I see texts instead of colored circles (images attached). Option worked well since last theme update.

    I already tried:
    – Deactivate WP-Rocket
    – Checked attributes are translated and attribute color swatch correctly set
    – Attribute “Text swatch” switched off

    Could you help me please?

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    #468222

    Luke Nielsen
    Keymaster

    Hello,

    May I request you provide access to the admin dashboard so I will investigate it on your side?

    Looking forward to collaborating with you.

    Kind Regards

    #468224

    lino.peverada
    Participant

    Details in extra information

    #468355

    Luke Nielsen
    Keymaster

    Hello,

    In the settings of the WMPL, you had the “Don’t translate” value for the “Terms”: https://monosnap.com/file/G1Cz8z0uWF5aRP0n7CkyyrZus7xwTd

    So now it works well, please check it on your side: https://take.ms/Qm4ky

    Kind Regards

    #468763

    lino.peverada
    Participant

    thanks a lot 🙂 Works well on desktop but not on mobile.

    if you use mobile mode within google chrome on desktop, it works. But if you open the page on an android mobile, it doesn’t work (image attached)

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    #468853

    Luke Nielsen
    Keymaster

    Hello,

    Try to clear the mobile cache or disable the cache plugin at all, then recheck the issue on the mobile device.

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    #468876

    lino.peverada
    Participant

    Sorry.. before to write I tried to clear the plugin cache but I had the problem….
    I deactivated and reactivated the plugin and seems to be ok now

    Thanks and enjoy 🙂

    #468888

    Luke Nielsen
    Keymaster

    Glad that it works well now.

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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