Happen quite often that site is slow and stack in blank page loading.

Recently happen quite often that the site as in dashboard then navigate trough it, result a bit slow, but the most annoying thing is that very often it’s stack in a blank loading page, and the must be refreshed.
I have just tried to reverse to default wordpress template and seems it is ok. Can you try to help me in finding of what could depend? I have the 3.8 version, I have not installed any new plugin lately.

Thanks
Regards

Hi,

Please, update WooCommerce and our theme to the latest versions and describe us the steps how to reproduce this issue on your website?

Regards

Hi I have update woocommerce and the theme too, but I get an error when try to update via wordpress, and so I have decide to update via ftp, I get an error anyway, that in theme there is a copy not update of some woocomerce templates. I check the woocommerce guide how to fix it, but because the theme is updated first I want to ask you how is the right way to fix it.

basel/woocommerce/archive-product.php, 
basel/woocommerce/cart/cart.php, 
basel/woocommerce/cart/cross-sells.php, 
basel/woocommerce/cart/mini-cart.php, 
basel/woocommerce/checkout/form-checkout.php, 
basel/woocommerce/content-product.php, 
basel/woocommerce/content-product_cat.php, 
basel/woocommerce/content-single-product.php, 
basel/woocommerce/global/breadcrumb.php, 
basel/woocommerce/global/quantity-input.php, 
basel/woocommerce/loop/loop-end.php, 
basel/woocommerce/loop/loop-start.php, 
basel/woocommerce/loop/no-products-found.php, 
basel/woocommerce/loop/orderby.php, 
<strong>basel/woocommerce/loop/pagination.php versione 3.3.0 è obsoleta. La versione attuale è 3.3.1</strong>,
basel/woocommerce/loop/sale-flash.php, 
basel/woocommerce/myaccount/form-login.php, 
basel/woocommerce/myaccount/navigation.php, 
basel/woocommerce/product-searchform.php, 
basel/woocommerce/single-product/add-to-cart/variable.php, 
basel/woocommerce/single-product/meta.php, 
basel/woocommerce/single-product/product-image.php, 
basel/woocommerce/single-product/product-thumbnails.php, 
basel/woocommerce/single-product/related.php, 
basel/woocommerce/single-product/sale-flash.php, 
basel/woocommerce/single-product/tabs/tabs.php, 
basel/woocommerce/single-product/title.php, 
basel/woocommerce/single-product/up-sells.php, 
basel/woocommerce/single-product.php

I don’t know if is something related but after the update the picture of Basel prewiev(screenshot) under the theme wordpress page are gone, is there something wrong with the update?

Thanks for any help

Regards

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Different things are lost around the theme too.

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Ok I resolve by updating the theme via other browser, and elements that was previous missed are fixed, I read in other topic that you release today a fix for outdated file message.

Sorry for double request.

I check in this hours if the theme have no more loading problem, please not close the topic.

Thanks

Best Regards.

Contact us if you have any additional questions or concerns.

Hi thanks, i just update to 3.9.1 and all seems ok, the site apparently is back quite quick, the only one thing is that the account link in the header is gone. I purge and delete the browser cache but still the issue. I try to off and on the option, but without success.

Thanks
Regards

But this header layout doesn’t have my account links at all. It was not there before the update as well.

No sorry before the update I have the account link in header, i’m sure about that.You can check the screenshot.

Regards

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We gave you a custom code to put it there in your request https://xtemos.com/forums/topic/changing-some-colours/

Ok I’was wrong I forgotten to replace the modified function.php in the updated child theme, sorry.

All seems ok you can close the topic.

Thanks again for your patience!

Regards

You are welcome!

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