Home Forums WoodMart support forum Head/Footer menu not saving

Head/Footer menu not saving

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #570018

    Koshox
    Participant

    When i try to make changes to my header or footer menu there seems to be no effect when i hit save. What could cause this?

    #570141

    Luke Nielsen
    Keymaster

    Hello,

    It could be a cache issue, did you clear the cache after making changes?

    I await your response.

    Kind Regards

    #570934

    Koshox
    Participant

    I was able to get it to work after saving it a few times however the mobile menu is still messed up. When i choose show categories, it shows a the menu in the categories location and no menu on the left side where it should be. When i turn categories off it shows no menu at all.

    Attachments:
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    #571011

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check these issues.

    Looking forward to collaborating with you!

    Kind Regards

    #571564

    Koshox
    Participant

    Sure, see below.

    #571691

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Appearance -> Menus -> select the mobile menu and set it as “Mobile Side Menu” here – https://prnt.sc/ccnjXa_NaxqE, then clear the site/browser cache and recheck the issue.

    Kind Regards

    #571838

    Koshox
    Participant

    Ok, it is working now, thanks.

    How do i fix the other issue?

    #571969

    Luke Nielsen
    Keymaster

    Hello,

    Please clarify the other issue. I saw that image https://prnt.sc/N6Qg8ssGG-qJ but what exactly is wrong there?

    Looking forward to hearing back from you.

    Kind Regards

    #571986

    Koshox
    Participant

    I want the circled portion removed. How do i do that?

    #572035

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to HTML Blocks -> Footer 1 column Light and make changes per your needs: https://prnt.sc/DlJ55TZ303pf

    Thank you for your time.

    Kind Regards

    #572117

    Koshox
    Participant

    Thats exactly my point – i can only make changes to the first line. The other 2 cant be edited using the visual editor.
    See below:

    #572176

    Luke Nielsen
    Keymaster

    Hello,

    Changed the second line via the backend editor and it works well: https://prnt.sc/buiL1ryYiJ1Y , https://prnt.sc/lgDZPh_SmGBQ

    So make changes via the backend editor and recheck the issue.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)