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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #185257

    timbabagroup
    Participant

    I can’t seem to see edit section within the WoodMart header builder

    #185301

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    Please deactivate all the third party plugins, activate parent theme.

    Then navigate to WoodMart >> CSS Generator >> Generate CSS.

    Clear cache and check back.

    If the problem continues then provide with admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #185311

    timbabagroup
    Participant

    It still persists. Please let me know how i can send you the admin login details

    #185325

    Hello,

    Please provide the admin panel login details and URL of the website in the private content area to check it myself and help you out accordingly.

    Best Regards.

    #185347

    timbabagroup
    Participant

    I have messaged you in secret

    #185353

    Hello,

    I have tried login to your website and was unable to log in. Please provide with correct admin panel login details to check it myself and help you out accordingly.

    Best Regards.

    #185360

    timbabagroup
    Participant

    Hi

    #185377

    Hello,

    I have deactivated the events calendar plugin and the header builder is working fine on my end.

    Screenshot for Clarification: https://ibb.co/2vq5y5m

    Please clear cache and check back.

    Best Regards.

    #185378

    timbabagroup
    Participant

    Thank you. Can you also check. When you activate Mailchimp, the site crashes.

    #185409

    Hello,

    You are Most Welcome.

    Please check its functionality with some default WordPress theme just to make sure that the issue is with our theme or not.

    Best Regards.

    #185418

    timbabagroup
    Participant

    The issue is with your theme.

    #185442

    Hello,

    I have activated the storefront theme and then activated the Mailchimp for WooCommerce plugin and the issue is the same. Means that is not our theme issue by any means.

    Screenshot for Clarification: https://ibb.co/BzQpVTK

    Unfortunately, we cannot help you with this because this is out of our scope.

    You can try contacting Mailchimp for WooCommerce plugin support for help.

    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)