Home Forums WoodMart support forum Header builder 406 Error

Header builder 406 Error

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #113186

    John
    Participant

    Hello there,
    So i’m planning to move my website to other host which is on litespeed and i have a big issue with header builder…i just created a stage wordpress install no plugin/nothing just the theme. I go to header builder and this is what i got: check the screenshoot below & infinite loading loop.
    Any advice?
    https://imgur.com/a/JEcWRdS

    Edit: I found what caused the issuse; the webhost has modsecurity enable and have to disable so i can save header. Any advice regarding this?

    #113190

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #113192

    John
    Participant

    I have made an edit i found out that header builder is not compatible with modsecurity on cpanel 🙂
    And there no plugins enabled like i just said.

    If i disable the mod security then everything works perfectly.
    https://documentation.cpanel.net/display/68Docs/ModSecurity+Tools

    #113251

    Artem Temos
    Keymaster

    OK, we are glad that you sorted this out.

Viewing 4 posts - 1 through 4 (of 4 total)