Header Builder is loading infinitely

[mohammadroman925]

I did some changes in the header builder. Then I did try to save the header. But after clicking the save header it continuously loading infinite. please help me to solve this.

## I did try with deactivating plugins but it didn’t work.

• This topic was modified 1 year, 2 months ago by mohammadroman925.

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Hello,

Please provide access to the admin dashboard so I can check what is wrong there. Also, please confirm the permission for the plugins deactivation, switching to the parent/default theme. As soon as we complete the testing we will enable all back.

Looking forward to collaborating with you!

Kind Regards

It’s done. please check extra information

[Luke Nielsen]

Hello,

Try to disable mod_security on your server. It seems to block the Header builder’s“save” requests. Contact your hosting provider for help.

Kind Regards

• This reply was modified 1 year, 2 months ago by Luke Nielsen.

thank you so much the problem is solved

Hello,

Glad that the issue has been solved.

In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

[Author]

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