Home Forums WoodMart support forum Header builder not able to edit

Header builder not able to edit

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #61331

    blacy38
    Participant

    Hi,

    today I been try to modify the logo in the header builder and the page just keep loading and never finishing.
    Actually same the problem with the slider revolution. Im not able to change the settings, but mainly the problem the themes error.

    thanks for your help, Laszlo

    Attachments:
    You must be logged in to view attached files.
    #61337

    blacy38
    Participant

    hi Again,

    just some update, im not able to update the themes..

    Attachments:
    You must be logged in to view attached files.
    #61352

    Hello,

    Please deactivate all the third parties plugins not related to the theme and provide admin access and FTP.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

    #61355

    blacy38
    Participant

    hi,

    i been disabled all plugins what the core dont use and updated all themes plugin.

    thanks, Laz

    #61365

    Hello,

    You have not deactivated all the plugins. I have done that and checked the issue. The logo was loaded and saved within a few seconds.

    Make sure you are editing the header builder properly:

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Modify elements as per your needs: http://prntscr.com/iyd3h3

    Take into consideration that there is also the mobile view of your header http://prntscr.com/iyd3v3 check all the elements there.

    Now activate the plugins one by one checking the issue to understand which plugin caused the problem.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)