Header Builder not working
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Unfortunately i havent been able to change the header in the Hitek theme, the theme builder doesnt save and gets stuck loading.
Screenshot:
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This reply was modified 1 year, 6 months ago by
connexiq.nl.
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Hello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.
Kind Regards.
Hi Luke,
I only have elementor, woo commerce and Xtemos theme core running and im still running into the same problem.
Hello,
Send me access to the admin dashboard so we can investigate what is wrong there.
Thank you in advance.
Kind Regards
I have added the details in the private content section for you.
Hello,
Try to disable mod_security
on your server. It seems to block our “save” requests. Contact your hosting provider for help.
Kind Regards