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Header builder problem

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #93139

    danirpfarlis
    Participant

    Hi,

    I can’t see Header Builder, it looks empty.
    See the attached image.

    I can’t see Header option in Theme settings.

    Thanks

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    #93163

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #93277

    danirpfarlis
    Participant

    Hi,

    I have disabled the plugins, and it does not work.

    Thanks

    #93279

    Artem Temos
    Keymaster

    We see that you didn’t disable them. Please, temporarily deactivate extra plugins so we can check the problem.

    #93296

    danirpfarlis
    Participant

    Sorry, the web is online constantly.

    I can’t keep desativated plugins for a long time, because it would affect the function and customers.

    You can try desactivate the plugins that create suspicious and then re-activate.

    Thank you.

    #93343

    Artem Temos
    Keymaster

    It seems that our scripts files are corrupted. Try to reinstall the theme and replace all the files to fix this. https://gyazo.com/9f3d6b48e374d541503533c6cb3eb392

Viewing 6 posts - 1 through 6 (of 6 total)