header buildernot working – clear cache

Hello,

I am trying to edit the header builder but its not working.

I edit my default header and click on save. I delete de cache and refresh the page and changes are never save

Hello,

Different pages may have different headers, make sure that the page you are checking is configured to have the default header. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

If you have any questions please feel free to contact us.

Best Regards

yes I’m sure I’m using that header because it’s the only one I have set up

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

I already deactivated everything but I still can’t make the logo bigger and it’s something that my client is asking me

Hello,

Please deactivate all the plugins not related to the theme and check the issue once more.

It works properly: https://prnt.sc/zwogoc

Here are the list of the plugins related to the theme, disable all the rest: https://prnt.sc/zwolsa

Now I have activated all the plugins back not to keep the site without plugins.

Best Regards

perfect, the problem that I did not specify was: I cannot modify the width and when I try several times it is modified when I clean the cache, the dimensions are reset

Hello,

Have you checked the in the condition of the deactivated plugins?

Best Regards

[Author]

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