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Header building is not saving logo or any informaton

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  • Author
    Posts
  • #272585

    fahim khalid
    Participant

    Hello Team,

    I am trying to upload a logo and header information but when i save logo just move but no data updating. just showing processing activity.

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    #272624

    Artem Temos
    Keymaster

    Hello,

    Thank you for purchasing our theme.

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help on this matter.

    Kind Regards

    #272776

    fahim khalid
    Participant

    Hello
    I disabled the mod_security but problem is same.

    #272782

    Artem Temos
    Keymaster

    Strange, but your server generates 404 error for the Header builder “save” request https://prnt.sc/10iyjpm
    We still think that it is blocked somehow for security reasons. Please, consult with your hosting support on this matter.

Viewing 4 posts - 1 through 4 (of 4 total)