Header color after update
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Good Day Sir! I did the new woodmart update and somehow the update is affecting the color in my header. In the pictures u can see what i mean. my header is grey and it should be green. Can you help me with that…
best regards
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Hello,
Did you make the screens from different pages? Please check this manual: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/
Please check if the proper header has been assigned.
If the problem has not been solved please contact us with site credentials we will check deeper.
Best Regards
Good Day Sir! No Sir, I did not take the pictures from different pages… When i go to my website
the header appears grey… so I refreshed the page and clear the browser cache and it changes back to green. However, when I go to other pages on the website it is grey and i dont know why.. Can you help me with this matter?
best regards
Hello,
Please, provide your site admin access to the private area.
Best Regards
Good Day Sir! I also wwant to mention that i have noticed when i visit my website using my mobile phone, some of the icons in the mobile bottom navigation bar are missing… can you also take a look at that.. Many thanks! I left the user name and password in the private section
Best regards!
Hello,
Please check this manual on this issue: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/
If you have any questions or need further please feel free to contact us.
Best Regards
Good day Sir! I did all you have requested ,however, the problem still occurs… Also my header color problem is still not resolved. I don’t know if you did anything. i left my admin access in my last email. can you help me resolved these problems?
Best Regards
Hello,
Please update the password I cannot log in.
Best Regards
Good Day Sir! sorry about that.. Here are the user name and password
Best Regards
Sir, the password is not good
here it is. somehow when i write it in the private section it changes when i save it and i dont know why
Hello Sir, here is a link that gives You direct access
to my backend… sorry for all the trouble
Best Regards
Hello,
When I checked your site, I saw the problem, but as soon as I clicked and checked the pages, the colors were the same on both the home page and in the shop page.
I see you use the child theme, and if you see the problem again, please switch to the parent theme and clear the cash on the site.
Pelase contact if the problem is back.
Good Day Sir, I did everything that you advise me to do. However, the problem still appears when I switched to different languages the header is grey. I went back and loaded a backup to see what causes the problem and the moment I updated the theme the header becomes grey. Can you help me sir? (Can u also switch between the different languages to see if the problem still occurs?) I will leave a link in the private content area that gives you access to my back end.
Best Regards
Hello,
Please update the token credentials. I cannot log in now.
Best Regards
Sorry about that!
the link is in the private section of this mail
Best Regards
Hello,
The header colors are the same now: https://gyazo.com/b4a42339a71399edc46caac64be5b687
Please try to clear the browser and site cache.
Best Regards
Good Day Sir! Sorry to bother u with the same problem… However, the problem is not resolved. when I go to a few pages its ok but when I change the language it changes back to grey… I don’t know if I have to change the codes or what. I just don’t understand why the update caused this problem. Is there a way to modify the codes to be compatible with the new update?
i left a link in the private content area
Good Day Sir! it seem like everything is ok now! Thanks for the help!
That is fine!
If you have any questions or need further help, please feel free to contact us.
Best Regards
.
