Header disappeared for product categories in woocommerce

The header is active and functioning for all pages but for the shop categories in our webshop (WooCommerce). The header is replaced by woodmart logo-header and no specific colour etc.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

I visited your website. Please deactivate all the third party plugins clear the cache and check back. If the problem continues then please share the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Hi, and thanks for your support!
I have deactivated the third-party-plugins but the error remains.
Please login to our site and have a look if you can find any errors regarding the header.
Thanks!

Hello,

I have fixed the issue on your website. Please clear the cache and check back.
Screenshot for Clarification: https://www.screencast.com/t/xzecWWxDI

The issue was you were not using the same header for the shop page from the Edit page >> Header Options.

Screenshot for Clarification: https://www.screencast.com/t/KpBFqI1O

Best Regards.

Excellent! Thank you! When the header-setting is set to “none” can you select an default header to fall back to? So you don´t have the Woodmart-logo etc. I have set the header “Poly-Huvud (se) as default but It doesnt seem to work that way? If you would like to have a quick look at that it would be much appreciated. Thanks!

Hello,

Thank You & You are most Welcome!!!.

Yes, you can Edit default header that will be displayed when no other header is selected.
From WoodMart >> Header Builder.

Screenshot for Clarification: https://www.screencast.com/t/DyJekxi0tg

Best Regards.

Thanks!
But I think there is something wrong there, because in my Default Header the logo is ours (not Woodmart as was shown before). I think there is something not completely right with the headers.
Thanks again! 🙂

Hello,

I have fixed the issue on your Website now its working absolutely fine on my end. Please clear the cache and check back.

Screenshot for clarification: https://www.screencast.com/t/8oUMevTJqQ

Result: https://www.screencast.com/t/pLhmfRzm

The Problem was you haven’t selected any header as default.

I have set the Poly-Huvd(se) as the default header of the website. If you want to change the default header you need to Go to WoodMart >> Header Builder >> Click Star Button.

Screenshot for Clarification: https://www.screencast.com/t/PrpUBjawv8

Best Regards.

Ok, but I had Poly-Huvud (se) as default with star. But maybe it was some cache problem. I’m very satisfied with your excellent support. Everything works and is fine now. Thanks!

Most Welcome :-)

If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.

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