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Header don't be update

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #314594

    NadirAbdo
    Participant

    I have a problem whit my header it dosn’t update all time please help me and thank you

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    #314596

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please check HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    If it does not solve the issue, deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #314612

    NadirAbdo
    Participant

    Thank you
    my configuration is good but it dosn’t update
    and i have another problem if i edit my web site it dosn’t change even if change my Web browser

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    #314629

    NadirAbdo
    Participant

    sorry to day
    but i have another probleme if i edit something in theme sittings

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    #314672

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #314678

    NadirAbdo
    Participant

    Hi
    How i provide your site admin access

    and i have another problem whit the elementor

    Sorry For Disturb

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    #314768

    Hello,

    Please insert the credentials into the Private Content block below the message area, confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    #314771

    NadirAbdo
    Participant

    okay

    #314820

    Hello,

    Please deactivate the cache plugins and try again if the problem persists, contact the host support and asked them to deactivate the security mode.

    If you have any questions please feel free to contact us.

    Best Regards

    #314832

    NadirAbdo
    Participant

    Hi
    I want to ask you
    I want to remove footer for the page products
    How i can do that
    Sorry For Disturb

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    #314837

    Hello,

    You can do that by means of the Theme Preset: https://xtemos.com/docs/woodmart/theme-settings-presets/

    1. Create the rule;

    2. Choose Post type > Products

    3. Then go to the Theme Settings > Footer > uncheck “inherit”, disable and save.

    If you have any questions please feel free to contact us.

    Best Regards

    #314838

    P.S. Have you solved the issue with the header?

    #314892

    NadirAbdo
    Participant

    Thank you its work

    #314996

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance

Viewing 14 posts - 1 through 14 (of 14 total)

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