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Header editor not appearing

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  • March 7, 2019 at 5:55 pm #111705

    pizerodesign
    Participant

    Hi,
    I purchased the theme and did the following:
    – setup a development website to configure woodmart, all working good
    – tried to migrate to existing website

    Anyway, the header editor is not working on clients website. I just see a blank space.

    I tried the following:
    – delete and reinstall woodmart
    – delete and reinstall additional plugins
    – disable all plugins except the ones bundles with the theme

    both development and main website are on the same server and ftp space.

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    March 7, 2019 at 7:08 pm #111719

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    I have checked the site and see that the Header builder is appearing https://gyazo.com/dc358f61934cd16b8fa5eefd4e7d8f27

    Please clarify the problem if any. Try to clean the browser cache.

    Best Regards

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