Header editor not appearing

Hi,
I purchased the theme and did the following:
– setup a development website to configure woodmart, all working good
– tried to migrate to existing website

Anyway, the header editor is not working on clients website. I just see a blank space.

I tried the following:
– delete and reinstall woodmart
– delete and reinstall additional plugins
– disable all plugins except the ones bundles with the theme

both development and main website are on the same server and ftp space.

Attachments:

You must be logged in to view attached files.

Hello,

Thank you very much for choosing our theme and for contacting us.

I have checked the site and see that the Header builder is appearing https://gyazo.com/dc358f61934cd16b8fa5eefd4e7d8f27

Please clarify the problem if any. Try to clean the browser cache.

Best Regards

[Author]

Posts