Home Forums Basel support forum Header issue after the update

Header issue after the update

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #47042

    Bioterrarium
    Participant

    Hi after the update to 4.0 I have an issue over the header (screenshot) there is a login form that there isn’t before, can you help me to resolve the issue? Thanks

    Regards

    Attachments:
    You must be logged in to view attached files.
    #47080

    Bioterrarium
    Participant

    I have another issue too, at the top of the categories and the single product sidebars, there are maybe missing index? This happen after the update too.

    See the screenshots.

    I need your help urgently.

    Thanks for your patience

    Best Regards.

    Attachments:
    You must be logged in to view attached files.
    #47116

    Artem Temos
    Keymaster

    Hello,

    You need to clear your browser cache to see the changes after update. Here is a website with tutorials and guides how to clear the cache in different browsers and devices http://www.refreshyourcache.com/en/home/

    Regards

    #47130

    Bioterrarium
    Participant

    Hi yes I refresh the cache many times and finally issues are gone, anyway some issues depended by one thing that I forgotten, that after the update my widget set is gone, all of my widget under the sections are automatically set to inactive. There is any smart way in order to avoid that this happens? Or or I have to reset them all the time manually?

    Thanks again for your help.

    Regards

    #47143

    Artem Temos
    Keymaster

    The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme support scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
    As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

    Regards

    #47155

    Bioterrarium
    Participant

    Thanks for next update a give a try with the plugin, thanks for your always valuable support!

    Regards.

    #47166

    Artem Temos
    Keymaster

    Great, you are welcome!

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Header issue after the update’ is closed to new replies.