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Header Issues
- This topic has 16 replies, 2 voices, and was last updated 2 years, 3 months ago by Elise Noromit.
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AuthorPosts
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May 21, 2022 at 4:26 pm #377697
[email protected]ParticipantGuys, I used the black Friday demo and followed your WordPress theme optimization guide where you suggested deactivating slider revolution for optimum performance as one of the options. I substituted it with a slider. However, every time the website loads, the slider exceeds its section placement for a second before jumping right back. Please help me figure this out since it doesn’t look good at all. Btw the SR is the only optimization I have followed through so it is not caused by turning off any other features you might have previously suggested in your guide.
May 23, 2022 at 12:38 pm #377988
Elise NoromitMemberHello,
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
May 23, 2022 at 1:43 pm #378007
[email protected]ParticipantYou guys are the best! Seriously I switched from the Rehub theme to you guys because the customer support was highly recommended. I will definitely be paying for extending it. Thanks. Have a great day 😀
May 23, 2022 at 7:54 pm #378170
[email protected]ParticipantHave a look and let me know How to solve this issue.
Attachments:
You must be logged in to view attached files.May 23, 2022 at 9:14 pm #378180
[email protected]ParticipantNow I checked with different browsers and in incognito mode. The slider doesnt work in any :/
Attachments:
You must be logged in to view attached files.May 23, 2022 at 9:36 pm #378184
[email protected]Participantin vivaldi normal mode it works but in incognito it doesnt and in chrome it also doesnt work.
May 24, 2022 at 3:42 am #378245
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Please update the access.
Best Regards
May 24, 2022 at 2:17 pm #378390
[email protected]ParticipantWell it’s broken completely now. What should I do? 🙁
May 25, 2022 at 2:18 am #378543
Elise NoromitMemberHello,
Please check the slider without the plugins and then activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
May 25, 2022 at 9:05 pm #378831
[email protected]ParticipantWell nothing worked.
May 26, 2022 at 1:01 am #378867
[email protected]ParticipantI have done as you asked but with no change for the better. Btw I dont need slider revolution and I dont want to use it for performance optimization issues. Please help me figure this out.
May 27, 2022 at 2:08 am #379186
Elise NoromitMemberHello,
Please confirm the permission for plugin deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 27, 2022 at 9:09 pm #379468
[email protected]ParticipantPermission granted.
May 29, 2022 at 11:11 pm #379710
Elise NoromitMemberHello,
Sorry for the delay.
Please check the access I cannot log in.
Best Regards
May 31, 2022 at 12:06 pm #380160
Elise NoromitMemberHello,
I am checking the site now and I cannot see the problem now. If you still have the problem, please provide the site admin access.
Best Regards
August 9, 2022 at 1:12 am #396209
[email protected]ParticipantYeah the problem unfurtunately persists. Please help.
August 10, 2022 at 4:39 am #396442
Elise NoromitMemberHello,
Sorry for the delay.
I cannot enter your site, unfortunately.
You have changed the slider, I cannot catch the issue now. if I follow you well, you want to change the style of the product on the right of the slider.
Please check and provide valid access.
Best Regards
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