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Header not changing

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  • #232557

    imranmbuk
    Participant

    Hi there,

    I can’t understand why the header is not changing.
    I’ve tried various things including deleting all header content except the Default header layout as that cannot be removed but it does not show i’ve caching browser cache busting /?sds, clearing server side cache on varnish, also tried different browsers including ffox/IE Edge and chrome and their respective private/inncognito modes.

    I’ve put the link the private content section for you to advise.

    Thanks
    Imran

    #232567

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I have visited your website.

    Please make sure that you have set both the addresses the same under Settings >> General.

    Screenshot for Clarification: https://ibb.co/rQFkzF3

    Then clear the cache and check back.

    If the problem continues then deactivate all the third-party plugins and provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #232570

    imranmbuk
    Participant

    Hi,
    Yep, those details are the same in the settings section.
    Only your theme plugins + cloudways hosting cache plugin installed – disabled and rechecked, still same.
    FYI. I have successfully updated the footer layout so no issues on caching.

    I have added further details below.

    #232577

    Hello,

    I have logged into your website and tried changing the logo and the header is working absolutely fine on my end.

    Screenshot for Clarification: https://ibb.co/FWMHFyp

    Please clear the cache and check back.

    Regard’s.
    Xtemos Studios.

    #232592

    imranmbuk
    Participant

    Well that’s so bizzare.
    Thank-you for the great support.

    #232594

    Most Welcome :-)

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day :-)

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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