Home › Forums › WoodMart support forum › Header overlap stop working after few days
Header overlap stop working after few days
- This topic has 44 replies, 3 voices, and was last updated 1 year ago by Hung Pham.
-
AuthorPosts
-
December 7, 2023 at 10:03 am #519308
Hung PhamKeymasterHi liorgab001,
I checked the settings and the option is disabled https://prnt.sc/xGpU1iQymWf7
Please enable it, clear cache and check again. If it still doesn’t work, our developer will contact to you.
Regards,
December 7, 2023 at 12:06 pm #519386
liorgab001ParticipantHey please help me and contact me, after Enable it the problem still here.
I attached photos.December 7, 2023 at 12:07 pm #519387
liorgab001ParticipantDecember 7, 2023 at 12:59 pm #519404
Hung PhamKeymasterHi liorgab001,
Sorry for my typo, you should Disable that option, clear browser cache or disable cache plugins and test one more time.
Our developer will take a look if it still doesn’t work, thanks for your time.
Regards,
December 7, 2023 at 1:03 pm #519408
liorgab001ParticipantI already disable this option and cleared cache and the problem still exist.
I can’t check if I will disable wp rocket the I will need to wait few days, please contact me and I will provide the problem to you live.December 7, 2023 at 1:50 pm #519427
Artem TemosKeymasterHello,
As we can see, this option is still enabled on your website. As we said, you need to disable it, clear the cache and test your website for a few days. The problem with your header will not appear again.
Kind Regards
December 7, 2023 at 8:29 pm #519561
liorgab001ParticipantI I will check and will update more few days, I see now there is margin on the cart, product page, and checkout that doesn’t was.
Witch setting did that? I attached photos.
These margin didint was.
(On the payment page it read the opposite, the margin decreased.December 7, 2023 at 8:34 pm #519562
liorgab001ParticipantMy mistake, margins were added to all pages, also on the payment page.
https://prnt.sc/BwQK4OfFycBU
https://prnt.sc/dCNHD7LgeHie
https://prnt.sc/9f17Cu9BD-GwDecember 8, 2023 at 12:19 am #519584
liorgab001ParticipantThis is going on every so many weeks, please let me speak to a representative I will pay as much money as needed.
December 9, 2023 at 12:55 pm #519974
Hung PhamKeymasterHi liorgab001,
It caused by the Custom CSS code in Theme Settings > Custom CSS. You can remove / reduce padding value https://prnt.sc/UlK5ZNbKzQQM
Regards,
December 9, 2023 at 2:18 pm #519990
liorgab001ParticipantThere is no CSS code that affects the space in the title and it only happened after you changed something on the site to fix the overlap problem, please contact me to solve the problem this has been going on for weeks and it takes you a few days to answer each time and the answers don’t help I have to talk to a representative I can’t continue That’s how I lose a lot of money, either I talk to a representative or I leave this theme, I can’t keep chasing you.
December 11, 2023 at 8:26 am #520221
Hung PhamKeymasterHi liorgab001,
Thanks for your patience.
Please disable
Minify CSS
option, clear hard cache and check again. https://prnt.sc/28u5p36yqrYNI kindly recommend you to disable cache plugins, and extra plugins. Then, reactivate one by one, it should helps you detect problem which causes root of problems.
Regards,
December 11, 2023 at 10:08 am #520238
liorgab001ParticipantThere is no connection between this and wp rocket, even when the plugin is off there is the problem, you changed something to fix the overlap and created a bigger problem and why don’t you contact me to fix it? I have been waiting for weeks.
December 11, 2023 at 3:59 pm #520473
liorgab001ParticipantI think the general team resolved the problem.
December 11, 2023 at 5:21 pm #520521
Hung PhamKeymasterHi liorgab001,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
Regards,
-
AuthorPosts
- You must be logged in to create new topics. Login / Register