Home Forums Basel – Premium Template Header overlay issue

This topic contains 9 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 weeks, 3 days ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #293065

    signsforless
    Customer

    I am building a site and the header cart and account links are just creating a dark overlay. How do I fix this?

    Private Content Hidden
    #293067

    signsforless
    Customer

    For more information the two main pages that I am seeing the issue come up on are the homepage and the product page. the problem mainly comes up when clicking on the cart icon in the header

    #293072

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access to the private area. I will check the settings.

    Best Regards

    #293160

    signsforless
    Customer

    Hey Xtemos,

    I provided the login information for you in the other message. Let me know if you can successfully login. The issue mainly is happening on the homepage and product page

    Private Content Hidden
    #293265

    Hello,

    Please find and delete this custom CSS: https://gyazo.com/cfe3c819bc18b27d46305e2309098fa1

    Please make the full backup of your site and update the theme to the recent version. https://xtemos.com/docs/basel/update-theme/

    Best Regards

    #293447

    signsforless
    Customer

    How do I update the theme to the most recent version?

    #293453

    signsforless
    Customer

    I updated the theme but it disconnected with the builder I am using and now all the elements are broken

    #293612

    Hello,

    Please restore the site from the backup and provide your site admin access and FTP into the private area I will update.

    Best Regards

    #293716

    signsforless
    Customer

    Here is the information. Thank you for the help!

    Private Content Hidden
    #293744

    Hello,

    The theme has been updated, I do not see any errors. Please check.

    If you have any questions please feel free to contact us.

    Best Regards

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