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Header sometimes disappeared

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  • #421713

    laichunw
    Participant

    The header is sometimes disappearing. Screenshot is attached. This happened sometimes and no known reason for this. The mobile menu display normally

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    #421852

    Hello,

    Sorry to hear about the inconvenience.

    It’s quite strange to hear that the Header is disappearing on your Site for some time. As it usually doesn’t happen and we haven’t received such complaints from other Customers too.

    Right now, the Header is appearing on your Site as we are seeing: https://ibb.co/Rg5XQqH

    There might be some Cache issue on your Site. Please try checking back your Site after completely clearing browser and server cache.

    Best Regards

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Viewing 2 posts - 1 through 2 (of 2 total)