Headers builder – проблема

[degy7]

Виникла така проблема коли оновил до версіі 7.0. Зараз оновив до 7.1 проблема залишилась.

https://drive.google.com/file/d/1h5ofWvXRF53qxzjcS9tFXrbaU0gxzVH2/view?usp=share_link

• This topic was modified 1 year, 3 months ago by degy7.
• This topic was modified 1 year, 3 months ago by degy7.

Hello,

Please deactivate all plugins except these ones:

WPBakery Page Builder or Elementor
Woodmart Core
WooCommerce
Please switch to the parent theme if you use the child.

After that, check the issue again, if the issue still persists, please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

Kind Regards

[degy7]

left only three plugins
https://drive.google.com/file/d/1xQzzDvDBcz2VqdhxYMadPS6uiOksLE5f/view?usp=share_link

switched to the parent theme
https://drive.google.com/file/d/1hdkXgxg0rN6kmhjyfLGXItmnahUHatCm/view?usp=share_link

the problem is not solved

• This reply was modified 1 year, 2 months ago by degy7.

Hello,

Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

I await your response.

Kind Regards

replied to the email you sent me

Hello,

We appreciate your time and hope we were able to meet your expectations. If there’s anything else we can do for you, please let us know.

Have a great day and goodbye!

Kind Regards

[Author]

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