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hello, can you help me to fix the theme problem?
- This topic has 17 replies, 2 voices, and was last updated 1 year, 5 months ago by Aizaz Imtiaz Awan.
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AuthorPosts
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June 15, 2023 at 2:47 am #475030
igorcouto1983ParticipantHOme page with error
June 15, 2023 at 3:44 pm #475193
igorcouto1983Participant????????????????????????????
June 15, 2023 at 4:07 pm #475201
Aizaz Imtiaz AwanKeymasterHello,
On your Site, can you please once make sure your WoodMart theme and Core plugin are updated to the latest version and then check back the issue again on your Site? If it is not updated then you can update the Theme and Core following the Documentation Guide: https://xtemos.com/docs-topic/update-the-theme/
If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, with remaining the Theme required ones activated? If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow the issue still persists, then please take a complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third-party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you
Accordingly.Best Regards.
June 15, 2023 at 4:36 pm #475227
igorcouto1983Participantplease you can do check?
June 15, 2023 at 10:12 pm #475312
igorcouto1983ParticipantFriends?
June 16, 2023 at 5:56 pm #475490
Aizaz Imtiaz AwanKeymasterHello,
Sorry for the delay, can you please share the Cpanel login detials of your site so I will check some PHP settings from the server.
Best Regards.
June 16, 2023 at 5:56 pm #475491
Aizaz Imtiaz AwanKeymasterHello,
Sorry for the delay, can you please share the Cpanel login detials of your site so I will check some PHP settings from the server.
Best Regards.
June 17, 2023 at 5:46 pm #475656
igorcouto1983Participantok check please
June 19, 2023 at 10:54 am #475808
Aizaz Imtiaz AwanKeymasterHello,
Your issue has been solved. Please check the site after removing the browser cache.
Best Regards.
June 19, 2023 at 7:53 pm #475932
igorcouto1983ParticipantHello
now the site has another error, please click on the product page
June 19, 2023 at 7:58 pm #475933
igorcouto1983Participantplease,
can you tell me why the checkout was blank?
https://prnt.sc/TFYP_CExEZloJune 20, 2023 at 12:22 pm #476047
Aizaz Imtiaz AwanKeymasterHello,
There is no error on the Product page.
Your issue has been resolved. Check back your site after completely clearing the browser cache.
Best Regards.
June 20, 2023 at 6:53 pm #476166
igorcouto1983ParticipantHello friend,
I installed a plugin and I need to insert it on the side of the category, can you insert it please
code [wpf-filters id=1]
here
https://prnt.sc/7saIBJ9W6iSWhttps://dev.fidelessportsusa.com/product-tag/atleticomineiro-2/
June 20, 2023 at 6:55 pm #476167
igorcouto1983Participantname plugin WBW Product Filter
June 21, 2023 at 11:35 am #476291
Aizaz Imtiaz AwanKeymasterHello,
Actually, your mentioned concern is specifically related to a third-party Plugin for which you might need to contact the respective Plugin Support because according to the Envato Policy, we don’t provide Support for the third-party Plugin
Best Regards.
June 21, 2023 at 4:24 pm #476404
igorcouto1983Participantbut i just asked you to tell me how i can insert the code in the sidebar, can you do that?
because if not I will have to cancel the purchase and look for another theme, I already had a lot of problems with this theme and I would not want to change
June 21, 2023 at 7:34 pm #476438
igorcouto1983ParticipantI already managed to solve this problem, thanks for not helping
June 22, 2023 at 9:30 am #476521
Aizaz Imtiaz AwanKeymasterHello,
You are Most Welcome.
We are glad that you managed to solve the problem yourself. You are Great!!!
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
AuthorPosts
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