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HELP! Features aren't working well!

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #288074

    [email protected]
    Participant

    Goodday,

    A lot of my webshop features aren’t working properly at the moment. I.e. the sidebar on mobile, the hamburger menu on mobile and changing the number of products in my cart. Could anyone help me out!! This issues occurs both on mobile and desktop.

    #288233

    Hello,

    Please explain what issues you are facing regarding different elements with the help of some relevant screenshots of the specific areas to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    #288237

    [email protected]
    Participant

    Goodday

    I’ve added some screenshots. The features which I circkeld aren’t working. Either on mobile nor on desktop. Also I can’t add product to my shopping cart or delete them from my cart

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    #288307

    Hello,

    Sorry but currently I am unable to see all the screenshots you attached. Please make sure that you have added them correctly to check it myself and help you out accordingly.

    Best Regards

    #288309

    [email protected]
    Participant

    I have updated them again, could you find out why these features are not working

    Attachments:
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    #288357

    Hello,

    Please deactivate all the third party plugins, clear the cache and then check back. If the problem continues then leave the third party plugins deactivated and provide admin panel login details and we will troubleshoot with theme plugins.

    Best Regards

    #288365

    [email protected]
    Participant

    Goodday,

    Thanks for heading back to me, the issues is still going on. Could I give you permission for admin login? Could you please make this topic private, so I can give you the login details.

    Thanks!

    #288853

    Hello,

    Please deactivate all the third-party plugins and provide admin panel login details in the private content area then it will not be visible publicly.

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)