Help! Store image sizes not appearing correctly

Hi Guys,

We love the theme but have found an annoying issue and need your help to resolve it. Our store is used mainly for affiliate products and we have imported many products, but we find that the images sizes are never equal, see what we mean here: https://s30.postimg.org/k1q5nxqqp/Product_image_size_issues.jpg

Please help! How can we make all images and texts to appear correctly. We did not set it to masonry format, and don’t understand why most the image sizes are not auto resized as they should. We’ll appreciate your help with fixing this. Thanks!

Hi,

If you want to crop all images and make them in equal proportions then you can enable “Hard crop” option in WooCommerce -> Settings -> Product -> Display. Don’t forget to regenerate all thumbnails.

Regards

Thanks, we’ll give this a try! Another questions, we want to have 5 products per row with this layout of product category page https://demo.xtemos.com/basel/shop/?shop_alt but we can’t see a way to do this in admin. How can we have 5 per row and still have the sidebar on the left? We really need this. Thanks

We are sorry but 5 columns is not supported by bootsrap CSS framework and Visual Composer that our theme use. At the moment, there is no way to make shop page with 5 columns.

Regards

Hi guys, we just noticed that the hard crop has destroyed thousands of products on our side, it isn’t working. How can we get rid of the hard crop and restore our images? Isn’t there some way or a script you can give us to make all images appear the same size and height in the theme? Other themes we have used keep image sizes the same, can your theme not do this? Pls advise. We like your theme but this issue could be the only reason we can’t use it as it’s too important. Thank you and cannot be ignored, it’s what everyone sees

We’ll appreciate your help with solving this quickly. Thank you

Best regards

Hi,

Could you please send us a link to see what is happened when you have enabled hard crop? We need to see the problem firstly.

Regards

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