Hi I can't active my them woodmart

Hi

Could you please check what is the problem when i try to active my them website https://www.gmazad.com
its givee me this error

—————–error————————-
API request call error. Contact your server providers and ask to update OpenSSL system library to the 1.0+ version.
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waiting your reply ASAP
thank you
sameer

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I have contact my hosting and they reply me

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Hello there! wave

I’d like to let you know that our servers already use the OpenSSL 1.0.2k version. Could you perhaps specify which theme you’re trying to activate and if I could try activating it on my side? I’d really appreciate that as it would allow me to troubleshoot the issue further!
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Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

Thank you in advance

Hi ,
i switch off all the plugin and I sitll have the problem but
i have made reinstall and active for the template and its work

today , i have the same problem
i make reinstall the template again but same problem

please check what is the problem
and check the attachent please

Hello,

As we can see, the theme is already activated. Have you resolved the problem?

Regards

no still have the problem

But the theme is already activated https://gyazo.com/e8c1bcecb9783502882df1e65df2f21f

check my website … what is the problem why not showing only hearder even not full

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We have activated the WPBakery page builder plugin and now it works.

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