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Hi, i need help in wp-rocket
- This topic has 13 replies, 2 voices, and was last updated 9 months, 3 weeks ago by Luke Nielsen.
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February 21, 2024 at 5:41 am #542004
justripe330Participanti did almost everithing in this page https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ it helps me a littel.
by delay JS exclusions in wp-rocket, i copied your list. im shure that my list is different, can someone check my website and help me to create a list of my website?
id like should someone check also other issues prolems that i can fix.
thank you
Attachments:
You must be logged in to view attached files.February 21, 2024 at 12:31 pm #542243
Luke NielsenKeymasterHello,
1. This list is related to the theme and all needed files are in this list, so please clarify why you think that you need some additional files there?
2. Please explain which issues you have so I can investigate it on your website. Additionally, send me access to the admin dashboard so I will able to check the settings of the website too.
Kind Regards
February 21, 2024 at 1:16 pm #542264
justripe330ParticipantI have a popup and a background video, that not loading till i move the mouse or touching the screen on mobile.
Also by checking in Pagespeed it’s not giving the pop up.
Seems like there is a brake between the popap an background video to all page.February 21, 2024 at 1:25 pm #542275
Luke NielsenKeymasterHello,
Okay, please send me some screenshots of where I can find that popup on your site. Also, send me access to the admin dashboard so I will able to check the settings of the website too.
Kind Regards
February 21, 2024 at 2:38 pm #542330
justripe330ParticipantAttached
Attachments:
You must be logged in to view attached files.February 21, 2024 at 6:23 pm #542456
Luke NielsenKeymasterHello,
My email is
[email protected]
Thanks for your patience. Hopefully, you are doing well.
Kind Regards
February 21, 2024 at 6:44 pm #542469
justripe330ParticipantI added you
February 22, 2024 at 6:15 pm #542940
Luke NielsenKeymasterHello,
Thank you. May I disable plugins for testing?
Looking forward to collaborating with you.
Kind Regards
February 22, 2024 at 6:17 pm #542941
justripe330ParticipantDo what ever you need to check, and let me know
February 23, 2024 at 4:07 pm #543226
Luke NielsenKeymasterHello,
Please disable the server cache because after disabling the site cache I still see that it is enabled: https://take.ms/IfW13 , https://take.ms/lvBajG
As soon as you answer I will continue to investigate the problem further.
Kind Regards
February 23, 2024 at 4:55 pm #543247
justripe330ParticipantI think that i disabled, can you please check again?
February 23, 2024 at 5:47 pm #543259
Luke NielsenKeymasterHello,
Navigate to WP Rocket -> File optimization and exclude the “Elementor” here: https://take.ms/C6ShW , then clear all caches and recheck the issue.
Kind Regards
February 23, 2024 at 6:22 pm #543273
justripe330ParticipantDone
February 23, 2024 at 6:42 pm #543279
Luke NielsenKeymasterHello,
So the topic can be closed?
Thank you for your time and have a good day!
Kind Regards
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