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Hi , when i'm try to update the themes give me errors below
- This topic has 5 replies, 2 voices, and was last updated 6 years, 7 months ago by
Artem Temos.
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April 8, 2019 at 10:04 am #117627
kayedParticipantDownloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=…
Unpacking the update…
An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureDisabling Maintenance mode…
April 8, 2019 at 11:20 am #117646
Artem TemosKeymasterHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
April 11, 2019 at 11:27 am #118240
kayedParticipantHi Artem
i was try your suggest and i have this error , any idea ?
Updating Theme Woodmart (1/1)
Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=…
Unpacking the update…
An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signatureDisabling Maintenance mode…
Attachments:
You must be logged in to view attached files.April 11, 2019 at 11:31 am #118243
Artem TemosKeymasterSeems that you missed some step. Please, repeat everything carefully. If you will see the error again, send us your purchase code and admin access so we can check what is wrong.
April 14, 2019 at 7:07 am #118697
kayedParticipantDear Artem ,
i was try your dereliction setup by setup , same issue
i add the purchase code and admin access on Private Content: ,best regard
The update process is starting. This process may take a while on some hosts, so please be patient.
Enabling Maintenance mode…
Updating Theme Woodmart (1/1)Downloading update from https://xtemos.com/licenses/api/files/get/woodmart.zip?token=…
Unpacking the update…An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Disabling Maintenance mode…
All updates have been completed.
April 14, 2019 at 8:00 am #118716
Artem TemosKeymasterSeems to be some plugin conflict or problem with your WordPress installation. Try to update the theme manually https://xtemos.com/docs/woodmart/update-theme-2/
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