hide additional tab in specific category

Hi guys,
Can you help me please with an issue I’m having?
I use 1 additional tab (I use the Shipping information tab) in my single product pages describing the packaging options (instead of the shipping information). In one specific category these specific packaging options do not apply. How can I deactivate this additional tab in a specific category?
Thank you in advance!

Hello,

That additional tab can be hidden in a specific category with the help of the theme presets. Please navigate to Theme Settings -> Settings presets -> create a preset with the category on which you want to hide it.

https://prnt.sc/DPoMy9acsZMp

Then edit Theme Settings of this preset and navigate to Single product -> Tabs -> and clear that additional tab.

https://prnt.sc/DZVZyaqMViy2

Here is our documentation about theme presets:

https://xtemos.com/docs-topic/theme-settings-presets/

Kind Regards

Hi Luke!

Thank you for your immediate response.
I did exactly as you suggested and cleared my cache, but unfortunately it didn’t work. I can still see the “packaging tab”
I’m attaching a couple of screenshots. Perhaps my preset conditions are wrong. What do you think?

Thanks in advace!

Attachments:

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Hello,

In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

Kind Regards

Hi Luke

I’m sending you the credentials bellow

Thanks!

Hello,

Please confirm the permission for the plugin’s deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back.

Looking forward to collaborating with you.

Kind Regards

Hello,

I consent to the temporary deactivation of plugins and switching to the parent theme for testing purposes.

thank you.

Hello,

Please change the “Term ID” value to the “Single posts from term” in the preset condition.

https://monosnap.com/file/WiyWsUvAOwIqpoJI1Jh8m9SS5pvphE

Thanks for your time and have a great day.

Kind Regards

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