Hide Sub-categories showing on mouse hover on Main Categories on Shop page
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Hello Luke,
12. The Live mode of Visitor counter starts working incorrectly again after updating theme to 6.5.2 version (from 6.5.0) on Live site
If we enable the Live mode of Visitor Counter, and set the frequency to 6 seconds, then it updates the counter almost 3 times of what we set at backend. (that is after every 16-18 seconds or so)
Please check and wait till the Live counter changes upto 2-4 times, so as to get better idea
Please refer below video – https://watch.screencastify.com/v/SUdmwm1PfnVKrvHBLVsE
The Visitor Counter is still working correctly on staging site (which is having 6.5.0 v), as of now
However, Not working on Live site, which is having 6.5.2
Probably due to that same code (below), which may require to be updated further.
PS: It was showing incorrectly after 6.5.0 update also, which we asked here
And then you shared the revised updated code snippet in point 12, here to work with 6.5v (in same thread)-
https://xtemos.com/forums/topic/hide-sub-categories-showing-on-mouse-hover-on-main-categories-on-shop-page/#post-382837
Then it started working correctly, and can be seen on staging site.
However, not working only on Live site running on 6.5.2 version
Video – https://watch.screencastify.com/v/SUdmwm1PfnVKrvHBLVsE
Regards
Hello,
Sorry, it’s our bug and it will be fixed in our next update. Kindly accept our sincere apologies for the inconvenience caused to you and don’t hesitate to reach out if you have any additional questions.
Kind Regards
Hello Luke,
No problem, I can understand. Thanks for confirming regarding bug and assuring further.
Can you please take a look on this below ticket, as it’s already been 2 days or so. And I am still waiting for your response from your side.
https://xtemos.com/forums/topic/some-bugs-and-issues-v6-5-2/
Regards
Hello,
Sorry for the delay.
I have already answered the above topic.
Kind Regards
Tagged: click-to-chat, hide subv-categories, pagination issue, shop pagination not working, shop-page sub-category, too many subcategories, Video icon on Product grid, whatsapp chat not working on mobile, Whatsapp click to chat
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