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High CPU consumption (server) after activating the basel theme
- This topic has 13 replies, 2 voices, and was last updated 4 years, 2 months ago by
Artem Temos.
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AuthorPosts
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August 6, 2021 at 11:14 am #311086
mzpaydarParticipantHi
i am using the basel theme in my website
But recently, the CPU consumption of the site server has increased strangely
I do not use additional plugins
How can i fixed it ?my cpuusage in my host :
CPU Usage (five minutes): 115
CPU Usage (daily): 39.4576453322058
Process Number: 6my plugins list :
Google XML Sitemaps
reCaptcha by BestWebSoft
Wordfence Security
WP-Optimize
YITH WooCommerce Waiting List
checkout manager woocommerceAugust 6, 2021 at 11:17 am #311088
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.
Thank you in advance
August 6, 2021 at 11:23 am #311090
mzpaydarParticipantYes, of course I disabled all plugins that are not related to your theme for two days but the problem was not resolved
August 6, 2021 at 11:55 am #311101
Artem TemosKeymasterPlease, keep all the plugins disabled and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.
August 6, 2021 at 12:14 pm #311106
mzpaydarParticipantHow should I send you my hosting information?
Through the this topic ?
(in Private Content ) ?you need only ftp username and pass ?
or wordpress login username and pass too ?August 6, 2021 at 12:14 pm #311107
Artem TemosKeymasterYes, you can use the Private content field. We need FTP and your WordPress access too.
August 6, 2021 at 12:29 pm #311110
mzpaydarParticipantwith respect
August 6, 2021 at 12:30 pm #311112
Artem TemosKeymasterWe need your FTP username and password. Also, please, clarify where we can see your CPU loading in real-time to check it with our theme and without it.
August 6, 2021 at 12:32 pm #311113
mzpaydarParticipantcpu usage :
August 6, 2021 at 12:37 pm #311115
Artem TemosKeymasterWe don’t see any CPU usage problems now, while our theme is activated. Please, check the screenshot https://gyazo.com/10dbe8576326b4e8b845f5a44fff2993
August 6, 2021 at 12:41 pm #311116
mzpaydarParticipantHow to check the CPU consumption for a continuous 1 hour?
August 6, 2021 at 1:32 pm #311167
mzpaydarParticipantare you working in my site now ?
August 8, 2021 at 9:17 am #311384
mzpaydarParticipantthis is my cpu usage today
please help me …
Attachments:
You must be logged in to view attached files.August 9, 2021 at 6:05 am #311498
Artem TemosKeymasterHello,
According to your screenshot, your CPU usage is normal and we don’t see anything wrong there. Note that it can’t be ~0% since your website needs some resources. And 10-30% is a very good result.
Kind Regards
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