High CPU consumption (server) after activating the basel theme
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Hi
i am using the basel theme in my website
But recently, the CPU consumption of the site server has increased strangely
I do not use additional plugins
How can i fixed it ?
my cpuusage in my host :
CPU Usage (five minutes): 115
CPU Usage (daily): 39.4576453322058
Process Number: 6
my plugins list :
Google XML Sitemaps
reCaptcha by BestWebSoft
Wordfence Security
WP-Optimize
YITH WooCommerce Waiting List
checkout manager woocommerce
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.
Thank you in advance
Yes, of course I disabled all plugins that are not related to your theme for two days but the problem was not resolved
Please, keep all the plugins disabled and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.
How should I send you my hosting information?
Through the this topic ?
(in Private Content ) ?
you need only ftp username and pass ?
or wordpress login username and pass too ?
Yes, you can use the Private content field. We need FTP and your WordPress access too.
We need your FTP username and password. Also, please, clarify where we can see your CPU loading in real-time to check it with our theme and without it.
We don’t see any CPU usage problems now, while our theme is activated. Please, check the screenshot https://gyazo.com/10dbe8576326b4e8b845f5a44fff2993
How to check the CPU consumption for a continuous 1 hour?
are you working in my site now ?
this is my cpu usage today
please help me …
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Hello,
According to your screenshot, your CPU usage is normal and we don’t see anything wrong there. Note that it can’t be ~0% since your website needs some resources. And 10-30% is a very good result.
Kind Regards