Home Forums Basel – Premium Template High CPU consumption (server) after activating the basel theme

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This topic contains 13 replies, has 2 voices, and was last updated by Artem Temos Artem Temos 1 month, 2 weeks ago.

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  • #311086

    mzpaydar
    Customer

    Hi
    i am using the basel theme in my website
    But recently, the CPU consumption of the site server has increased strangely
    I do not use additional plugins
    How can i fixed it ?

    my cpuusage in my host :
    CPU Usage (five minutes): 115
    CPU Usage (daily): 39.4576453322058
    Process Number: 6

    my plugins list :
    Google XML Sitemaps
    reCaptcha by BestWebSoft
    Wordfence Security
    WP-Optimize
    YITH WooCommerce Waiting List
    checkout manager woocommerce

    Private Content Hidden
    #311088

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.

    Thank you in advance

    #311090

    mzpaydar
    Customer

    Yes, of course I disabled all plugins that are not related to your theme for two days but the problem was not resolved

    Private Content Hidden
    #311101

    Please, keep all the plugins disabled and provide us your admin and FTP access so we can check it? Also, we need to be able to monitor your CPU loading while debugging the issue.

    #311106

    mzpaydar
    Customer

    How should I send you my hosting information?
    Through the this topic ?
    (in Private Content ) ?

    you need only ftp username and pass ?
    or wordpress login username and pass too ?

    #311107

    Yes, you can use the Private content field. We need FTP and your WordPress access too.

    #311110

    mzpaydar
    Customer

    with respect

    Private Content Hidden
    #311112

    We need your FTP username and password. Also, please, clarify where we can see your CPU loading in real-time to check it with our theme and without it.

    #311113

    mzpaydar
    Customer

    cpu usage :

    Private Content Hidden
    #311115

    We don’t see any CPU usage problems now, while our theme is activated. Please, check the screenshot https://gyazo.com/10dbe8576326b4e8b845f5a44fff2993

    #311116

    mzpaydar
    Customer

    How to check the CPU consumption for a continuous 1 hour?

    #311167

    mzpaydar
    Customer

    are you working in my site now ?

    #311384

    mzpaydar
    Customer

    this is my cpu usage today

    please help me …

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    #311498

    Hello,

    According to your screenshot, your CPU usage is normal and we don’t see anything wrong there. Note that it can’t be ~0% since your website needs some resources. And 10-30% is a very good result.

    Kind Regards

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