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Home page product carousel is loading not the normal way

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #197567

    sarahkim
    Participant

    Hi,
    I found the issue from “product carousel” from home page, it’s loading not the normal way,
    Once open the page, it’s stuck for a moment and doesn’t work. see the screenshot you will see the issue and also please check the website and hopefully can find the issue for me.

    thank you

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    #197590

    Artem Temos
    Keymaster

    Hello,

    We just tested your home page and the carousel seems to work correctly https://gyazo.com/7f6d67182ebb472ef9f34cafb775adc9
    Try to clear your browser cache and check again.

    Kind Regards

    #198139

    sarahkim
    Participant

    ok, it looks okay now, but something different from different browsers..
    Have you received the same issue previously?..

    thanks

    #198178

    Artem Temos
    Keymaster

    Strange, but we didn’t get any similar reports before.

    #198460

    sarahkim
    Participant

    hmmm, I hope I could fix this issue, it’s kind of distraction 🙁
    I still can see the issue and also if you click pages and pages, can see some flicking when changing pages. :((

    Regards,

    #198505

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and check it?

    Thank you in advance

    #198798

    sarahkim
    Participant

    Sure, I will test it tonight in Sydney time and let you know.

    thanks

Viewing 7 posts - 1 through 7 (of 7 total)