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Viewing 12 posts - 1 through 12 (of 12 total)
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  • #477167

    shweta
    Participant

    Hello Team,

    I’m using a woodmart slider on my website. the first slide button is not showing properly on 2 and 3 the slide button is not showing can you please check this issue it’s very urgent.

    #477231

    Hello,

    I have visited your sliders and seen all the slides. Please Go to Woodmart -> slides -> edit 2 and 3 slides that you have used in the site, edit with the page builder and add the button with the page builder for 2 and 3 slides.

    Best Regards.

    #477270

    shweta
    Participant

    Hello,

    Still the same issue. can you please check it for me?
    I have shared the wp-login details below:

    #477353

    Hello,

    First of all please update the new version of the theme “WOODMART WordPress NEW: 7.2.4 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    We hope this will resolve your issue and if not then please write back to us again and we will check again.

    Best Regards.

    #477441

    shweta
    Participant

    Hello,

    I have updated the themes and plugin still the same issue 🙁 can you please check it for me?

    #477474

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #477485

    shweta
    Participant

    Hello,

    I have deactivated all the 3 party plugins still showing the same issue. can you please check this issue its very urgent my website is already live?

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    #477630

    Hello,

    Your issue has been solved. Please check the site after removing the browser cache.

    Best Regards.

    #477790

    shweta
    Participant

    No, still has the same issue on my shop page title banner image and colour not showing can you please check your end and share the screenshot?

    I have already updated all the themes, and plugins and also deactivated the other 3 party plugins. What’s the issue now?? I’m d tried to resolve this issue for 5-6 days my issue is still not resolved.

    #477804

    Hello,

    You told us about the homepage slides button issue, I have solved it.

    Now what is the issue on the shop page banner? Can you please tell me the issue so I will check and solve it for you.

    Best Regards.

    #477834

    shweta
    Participant

    Yes, I see the button are shown on the banner.

    Whats the issue?

    #477873

    Hello,

    I have set the rows and settings and made sure all the rows and sections’ width has been set as default not fullwidth..

    If you want to make the full-width slider, you need to configure this in this slider: https://xtemos.com/docs-topic/slider-settings/

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)