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HOT MESS after update
- This topic has 9 replies, 2 voices, and was last updated 4 years, 7 months ago by
Artem Temos.
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April 16, 2021 at 12:14 am #283411
chdarseyParticipantThe big issue now is the elementor form is not working. When you enter information in the form instead of it giving the “your message has been sent” the page restarts HOT MESS.. I have wasted 2 days working on this.
These issues I have fixed.
footer was missing, GONE!parts of the page were missing. Rebuilt now.
menu colors were off. fixed now.
When you saved the page it would not save it would give server errors
converted to main template instead of child template.
Attachments:
You must be logged in to view attached files.April 16, 2021 at 6:14 am #283432
Artem TemosKeymasterHello,
Thank you so much for purchasing our theme and contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
April 17, 2021 at 3:31 pm #283888
chdarseyParticipantI have provided you with admin access via private content
April 19, 2021 at 6:21 am #284183
Artem TemosKeymasterHello,
We are not able to view your website at the moment and see the following error https://gyazo.com/475c560ecedc5a615c2e7b76e2e2bb2a
Kind Regards
April 19, 2021 at 3:20 pm #284368
chdarseyParticipantI have unlocked the firewall. Please provide a ip address so I can reapply the firewall
April 20, 2021 at 6:11 am #284489
Artem TemosKeymasterYou need to enable Elementor script files in Theme Settings -> Performance -> Plugins https://prnt.sc/11qhw2r
April 20, 2021 at 6:24 am #284495
chdarseyParticipantfixed that thank you. I am not getting the email from the form now. I have tested the email address itself several times and it is working but not coming from the site.
April 20, 2021 at 6:37 am #284502
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
April 20, 2021 at 6:48 am #284505
chdarseyParticipantafter turning on the swithces for elementor you requested a new issue presents
Attachments:
You must be logged in to view attached files.April 20, 2021 at 7:28 am #284521
Artem TemosKeymasterYou need to turn off this one https://gyazo.com/483a125f3eef93561b139a9e4513354d
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