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HOT MESS after update

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  • #283411

    chdarsey
    Participant

    The big issue now is the elementor form is not working. When you enter information in the form instead of it giving the “your message has been sent” the page restarts HOT MESS.. I have wasted 2 days working on this.

    These issues I have fixed.
    footer was missing, GONE!

    parts of the page were missing. Rebuilt now.

    menu colors were off. fixed now.

    When you saved the page it would not save it would give server errors

    converted to main template instead of child template.

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    #283432

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #283888

    chdarsey
    Participant

    I have provided you with admin access via private content

    #284183

    Artem Temos
    Keymaster

    Hello,

    We are not able to view your website at the moment and see the following error https://gyazo.com/475c560ecedc5a615c2e7b76e2e2bb2a

    Kind Regards

    #284368

    chdarsey
    Participant

    I have unlocked the firewall. Please provide a ip address so I can reapply the firewall

    #284489

    Artem Temos
    Keymaster

    You need to enable Elementor script files in Theme Settings -> Performance -> Plugins https://prnt.sc/11qhw2r

    #284495

    chdarsey
    Participant

    fixed that thank you. I am not getting the email from the form now. I have tested the email address itself several times and it is working but not coming from the site.

    #284502

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #284505

    chdarsey
    Participant

    after turning on the swithces for elementor you requested a new issue presents

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    #284521

    Artem Temos
    Keymaster

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