HotSpot

Good afternoon. I can’t add more than one product to hotspot. After adding the second product, the hotspot disappears from the image. What should I do?

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

good afternoon. I disabled all third-party plugins and the problem remained. below provided the login details.

Hello,

If you want to add two and more products, you need to add a separate hotspot for each product https://prnt.sc/106oawb

It is not possible to assign more than one item to one hotspot.

Best Regards

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