How to disable the automatic cleanup function of the tab editor

When I use the tab editor in the product editor, the tab editor always automatically cleans up the code. Often after clicking Save, the css tag is automatically deleted, causing the content to not display properly.

Can the automatic cleanup function of the tab editor be turned off?

Theme cannot be published normally, prompt as shown in the picture

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I tried many times and finally posted it, but it seems like there can’t be the word ‘style’.
Please help me solve the issue with the tab editor. Thank you

Hello,

Thank you for reaching out to us. We’re here to help! To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website would greatly aid us in diagnosing and resolving the issue.

We appreciate your cooperation and look forward to assisting you further.

Best regards.

pls check screenshots

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Hello,

Can you please share the product page URL, Also share the wp logins details so i will check and give you a possible solution.

Best Regards

The login information is not convenient to share at the moment, but I can provide you with the relevant code and you can try it yourself.

The file cannot be uploaded, what file formats are allowed here?

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Hello,

Can you please share the temporary WP logins details so I will check and give you a possible solution.

Best Regards

I don’t know what kind of wp login details you need? Admin or Editor?

Hello,

Give me the site access as an administrative role so I will check and give you a possible solution.

Best Regards

I create an admin user and need you to provide a valid email address.

Hello,

My email is [email protected]

Best Regards.

I have provided you with the login information and sent you an email, have you seen it?

Hello,

Sorry, but I did not get any email from your site. Can you please share your site URL and login details in the private content area?

Best Regards.

There are 3 more questions:
1. The settings of Header Builder on the mobile phone do not seem to work. Please help check.
2. It is recommended to modify the settings of Header Builder on the mobile phone. See the picture for details.
3. The “Estimate Delivery” of the USA site does not work. Please help check it. Thank you.

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Hello,

Sorry but I did not received any email from your given email account. Also, your given login details are not working for me, please share the correct login details of your site so I will check why the mobile header settings not working for mobile.

2. Please see the screenshot for details: https://ibb.co/4PmVQXB

3. Please share the correct login details of your site in the private content so I will check the Estimate delivery issue as well.

Best Regards.

The problem with “Estimate delivery” has been restored to normal today. I did not make any changes. It does not seem to be a cache problem. I don’t understand the reason. I tried many times yesterday but failed.

“mobile header settings” I want the first menu to be “Categories” and the second menu to be “mobile language switcher”, both drop-down.

Login information has been updated, please try again, thank you.

Hello,

1. Sounds great that the estimated delivery issue has been solved.

2. For the menu, Sorry but there is no option in Theme Settings available for that.

It requires customizations and this is beyond our limitations and support policy.

Regards.
Xtemos Studios

Does the requirement of “disable the automatic cleanup function of the tab editor” need to be customized? Or does the mobile page language menu need to be customized? Or both?

Hello,

“mobile header settings” I want the first menu to be “Categories” and the second menu to be “mobile language switcher”, both drop-down.

This question you have asked in your last reply. You can show the categories menu as the first tab in the mobile menu but can not add the language switcher as a second menu in the mobile. This needs customization.

Best Regards.

I have solved this problem by modifying main menu. I just think your design is not perfect and practical enough.

In addition, I hope you can implement the disable the automatic cleanup function of the tab editor as soon as possible.

Hello,

For the betterment of the Theme you can post your suggestions/requests related to Theme on the following Feature Request thread:
https://xtemos.com/forums/topic/features-requests-2/

So, if the Development Department finds it fits with the Theme environment then surely they will look through it.

Thanks for your understanding.

Have a great day.

Topic Closed.
Best Regards.

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