Home New Guten Forums WoodMart support forum How to fix /?_pjax=.main-page-wrapper

How to fix /?_pjax=.main-page-wrapper

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #66411

    VivaDigital
    Participant

    Hi, I have a problema with my website. Every time I click on the second page a strange page appears to me with ?_pjax=.main-page-wrapper problem (you can see the attached image)

    How to fix this?

    #66412

    VivaDigital
    Participant

    Image

    Attachments:
    You must be logged in to view attached files.
    #66414

    Artem Temos
    Keymaster

    Hi,

    We just tested your website but didn’t see this issue https://gyazo.com/2b880680778b3274dd490465a75abcdf

    Regards

    #66738

    VivaDigital
    Participant

    Well, I tried in incognito mode with chrome, opera and edge and the problem persists with the second page. it does not always appear, but when it appears it is very annoying :/

    I don’t know what to do

    #66792

    Artem Temos
    Keymaster

    Hi,

    We already tested it on a few different devices with different browsers. Still can’t find the problem. What are the steps to reproduce it?

    Kind Regards

    #67062

    VivaDigital
    Participant

    Hello again. So I create a video to show you the unbearable problem (you can check on the private content)

    the steps are:
    1)Go to https://www.stickersfactory.it/adesivi-murali/moderni/ without going on page 2, in that page click in any other category
    2) go to page 2 now and…BOOM.

    I hope you understood now, I’m sorry for this.

    Wait for your feedback.

    #67063

    Artem Temos
    Keymaster

    OK, thank you, now we see the problem. Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    #67913

    VivaDigital
    Participant

    Hello team, sorry for the delay. I had problems to find the required data.

    in the private content you can find the admin and FTP access.

    Wait for your feedback. Thank you

    #67928

    Hello,

    The FTP access is not workable. Please just provide the host, login and pass + port. We need simplified access.

    Best Regards

    #67973

    VivaDigital
    Participant

    Hi

    #67986

    Hello,

    Please provide the route to WP installation http://prntscr.com/k7grt1

    Best Regards

    #68164

    VivaDigital
    Participant

    Hi (…again)

    #68192

    Hello,

    Please update your theme. The recent release has the issue fixed.

    Please follow the instructions for the update here: https://xtemos.com/docs/woodmart/update-theme-2/

    Best Regards

    #68241

    VivaDigital
    Participant

    Thank you team. problem solved. 10/10

    #68249

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Viewing 15 posts - 1 through 15 (of 15 total)