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how to get Brand logo and description
- This topic has 12 replies, 2 voices, and was last updated 4 years, 2 months ago by Elise Noromit.
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August 22, 2020 at 2:41 pm #220555
shadidParticipanthi
first i would like to thank you for amazing theme , i’m really appreciate your workhow we can benefit from Brand attribute to display the logo and description for each brand in the single product page and the brand page (i already mark it as archive)
the html block is not changing dynamicallyThanks
August 22, 2020 at 7:26 pm #220581
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for warm feedback.
Please follow this instruction: https://xtemos.com/docs/woodmart/faq-guides/how-to-setup-brands/
If you steel have questions or need help, please feel free to contact us.
Best Regards
August 29, 2020 at 9:48 am #222070
shadidParticipanti already followed the instructions but the brand page still did not show, please see the private screen shoot
Attachments:
You must be logged in to view attached files.August 29, 2020 at 9:04 pm #222140
Elise NoromitMemberHello,
Please provide the site admin access to the private area I will check the settings.
Best Regards
August 30, 2020 at 4:06 pm #222237
shadidParticipantplease check out site admin access
Thanks
August 30, 2020 at 4:28 pm #222239
shadidParticipantalso please i have a question regarding login using google account, i followed the instructions and the google login is working fine
the problem is the plugin is not retrieving the user’s first name and last name, image, gender….how i can retrieve the information about user ?
ThanksAugust 31, 2020 at 8:21 am #222349
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated for us to check.
Best Regards
August 31, 2020 at 8:35 am #222352
shadidParticipanti just deactivated all not related plugins , i’m facing the same problem nothing changed
can you check pleaseAugust 31, 2020 at 12:50 pm #222456
Elise NoromitMemberHello,
Please provide the FTP access to the private area.
Best Regards
August 31, 2020 at 12:59 pm #222460
shadidParticipantplease check out the ftp account
September 1, 2020 at 7:13 am #222624
Elise NoromitMemberHello,
There is the problem in these two elements in the HTML block http://prntscr.com/u9dzh6
They are configured incorrectly and cause the error.
Best Regards
September 1, 2020 at 9:15 am #222671
shadidParticipantcould you please clarify what was the problem and how did you fix it , the brand pages are working finally but not showing the products related to brand name,
for the html blocks elements, they are still not working , so how we can reset or reconfigure the configuration for the html block
Thanks
September 1, 2020 at 2:34 pm #222785
Elise NoromitMemberHello,
You have deactivated SG Optimizer and now you need to remove these settings:
http://prntscr.com/u9nuz7
http://prntscr.com/u9nv3xBest Regards
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