Home Forums WoodMart support forum how to get Brand logo and description

how to get Brand logo and description

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • #220555

    shadid
    Participant

    hi
    first i would like to thank you for amazing theme , i’m really appreciate your work

    how we can benefit from Brand attribute to display the logo and description for each brand in the single product page and the brand page (i already mark it as archive)
    the html block is not changing dynamically

    Thanks

    #220581

    Hello,

    Thank you very much for choosing our theme and for warm feedback.

    Please follow this instruction: https://xtemos.com/docs/woodmart/faq-guides/how-to-setup-brands/

    If you steel have questions or need help, please feel free to contact us.

    Best Regards

    #222070

    shadid
    Participant

    i already followed the instructions but the brand page still did not show, please see the private screen shoot

    Attachments:
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    #222140

    Hello,

    Please provide the site admin access to the private area I will check the settings.

    Best Regards

    #222237

    shadid
    Participant

    please check out site admin access

    Thanks

    #222239

    shadid
    Participant

    also please i have a question regarding login using google account, i followed the instructions and the google login is working fine
    the problem is the plugin is not retrieving the user’s first name and last name, image, gender….

    how i can retrieve the information about user ?
    Thanks

    #222349

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated for us to check.

    Best Regards

    #222352

    shadid
    Participant

    i just deactivated all not related plugins , i’m facing the same problem nothing changed
    can you check please

    #222456

    Hello,

    Please provide the FTP access to the private area.

    Best Regards

    #222460

    shadid
    Participant

    please check out the ftp account

    #222624

    Hello,

    There is the problem in these two elements in the HTML block http://prntscr.com/u9dzh6

    They are configured incorrectly and cause the error.

    Best Regards

    #222671

    shadid
    Participant

    could you please clarify what was the problem and how did you fix it , the brand pages are working finally but not showing the products related to brand name,

    for the html blocks elements, they are still not working , so how we can reset or reconfigure the configuration for the html block

    Thanks

    #222785

    Hello,

    You have deactivated SG Optimizer and now you need to remove these settings:

    http://prntscr.com/u9nuz7
    http://prntscr.com/u9nv3x

    Best Regards

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Viewing 13 posts - 1 through 13 (of 13 total)