How to get Fast reply from Xtemos Support?

This topic has 5 replies, 4 voices, and was last updated 4 years, 1 month ago by Elise Noromit.

Viewing 6 posts - 1 through 6 (of 6 total)

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August 25, 2020 at 11:25 am #221063

usmanghani
Participant

Everyone questions have been answered but why mine was ignored. How to get notice by support team?

August 25, 2020 at 11:49 am #221075

Elise Noromit
Member

Hello,

I see one your topic and see that it has been answered by my college within 21 minutes. Usually, the response time takes up to 12 hours on weekdays and 24 weekends.

If you have any further questions please free to send us.

Best Regards

October 6, 2020 at 9:12 am #231179

cathyfof
Participant

Reply To: Which the order if I must update woodmart, wordpress and woocommerce?

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October 6, 2020 at 10:34 am #231206

Elise Noromit
Member

Hello,

Please read and follow the installation guide: https://xtemos.com/docs/woodmart/installation-process/

Our theme does not influence on the installation of Woocommercan and page creating.

Please check the issue on the Storefront theme: install Storefront theme it is free, install Woocommerce, create pages, and then switch to WoodMart.

Best Regards

October 6, 2020 at 11:18 am #231224

fariastradingltd
Participant

I know the feeling bro… I have been waiting for sometime to get custom CSS code to hide the cart icon and still waiting…they told me to disable my plugins… 🙁

October 6, 2020 at 2:33 pm #231296

Elise Noromit
Member

Hello,

I have provided the code here: https://xtemos.com/forums/topic/how-to-hide-cart-icon-in-mobile-version/

Best Regards
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